How can we help?
Most answers are one search away. If you cannot find what you need, our team replies to every email within two business days.
Documentation
Tool guides, API reference, and integration recipes.
Security & privacy
How your documents are protected and where data flows.
Email support
Get a human reply from our team, usually within 24 hours.
Frequently asked
Q. My browser says the file is too large. Is there a hard limit?
Browser-side tools are limited only by the memory available to your tab, which is usually 2–4 GB on desktop. If you hit an out-of-memory error on a big PDF, try splitting it first, closing other tabs, or using a machine with more RAM. There is no artificial cap on our end.
Q. The converted Word file looks different from the PDF. Why?
PDF is a fixed-layout format and Word is a flowing format, so a perfect visual match is not always possible. Our converter preserves text, headings, tables, and inline images, but complex multi-column layouts or embedded vector art may reflow. For pixel-perfect output, keep the source as a PDF and use the edit tool instead.
Q. Does Be My PDF work offline?
Yes. Once a tool has loaded, the browser has everything it needs to keep processing files even if you go offline. Only the initial page load and any optional cloud features need a connection.
Q. How do I remove Be My PDF from my device?
There is nothing to uninstall — we are a website, not an app. If you signed in, you can delete your account from the account page and clear cookies for bemypdf.vercel.app in your browser settings.
Q. Can I use Be My PDF at work?
Yes. Because files never leave your machine, most corporate environments allow the browser-side tools with no additional review. If your compliance team needs a written summary, point them at the Privacy Policy and DPA pages linked below.